Frequently Asked Questions

Please reach us at office@cattlehealth.com.au if you cannot find an answer to your question or if you need further information.

What is an established, ongoing and bona fide client relationship?

A genuine and ongoing veterinarian-herd-client relationship is crucial for the health and well-being of a herd. This relationship goes beyond mere nominal engagement and involves active and continuous collaboration between the veterinarian, the herd owner or manager, and the herd itself.

How a genuine client-veterinarian relationship is maintained?

Our commitment to responsible animal care requires on-farm consultations with hands-on examinations of a client's cattle every 6 months. This fosters a genuine client-veterinarian relationship.
Consistent property visits provide a more comprehensive understanding of a herd's health, allowing for better preventative care, early problem detection, and tailored treatment strategies.
Sporadic visits focused solely on individual animal illnesses may not capture the broader health trends within a herd.

Can you service house cows or pet cattle?

In certain circumstances and based on available facilities, we offer care for pet cattle. Please contact us to discuss your specific needs.

Do you offer after-hours and emergency services?

Due to our business model and family circumstances, after-hours and emergency services slots are reserved for registered clients with an ongoing relationship.
From time to time, we receive emergency referrals from other practices in the region and when possible, we have helped the cattle in trouble. However, this can't be assured.
If you are not a registered client and your cattle are in distress or needing veterinary support, we suggest checking the next resources:

- Roseworthy Veterinary Hospital - 24/7 (8313 1999)

- Barossa Veterinary Services (8562 1162)

- Clare Vale Veterinary Services (1300 288 387)

- Birdwood Veterinary Clinic (8568 5220)